What makes your socks special?
With every pair of socks we want to bridge the gap between maximum performance and cool style. Geometric elements meet bright colors in our designs, and the defining feature of our products is the best possible quality of materials. We achieve this with yarns made in Italy and great manufacturers in Portugal and Italy. We also use dope-dyed yarns which are way more environmentally friendly and reduce water consumption, dyestuff consumption and usage of chemicals by great extents. At the same time the colors are long-lasting and more resistant to UV. A lot of technical features in addition to the yarns we use make the socks as good as they can be, in our opinion!
Where are INCYLENCE socks produced?
Our socks are 100% made in Europe, from packaging to yarns to manufacturing. We have a great partnership with manufacturers in Italy and Portugal and our yarns are made in Italy.
What’s the difference between RUNNING and ULTRALIGHT socks?
The ULTRALIGHT socks are our ultralight product. They are ultra-thin and provide maximum breathability and light weight. The RUNNING socks are thicker and have more comfort and cushioning, especially at the heels and toes.
I am right in between two sizes. Which one should I go for?
We would recommend the smaller size as our socks have a lot of stretch. We’ve optimized the fit several times, but the socks still tend towards a larger fit. If you can’t stand tight socks, though, you should go for the bigger size.
What should I do if my size is larger than US 12, UK 11.5, or 30 cm, but you don’t offer a larger size?
Pre-orders are available. The estimated lead time is 20–30 business days (excluding public holidays).
Full payment is required in advance. Once the order is placed, changes to style or size will not be accepted.
Please contact us via our official LINE account or E-mail for inquiries and pre-orders.
Where can I buy INCYLENCE socks?
Currently available at 16 retail locations across Taiwan. Also available at physical stores in Hong Kong and the Philippines.
Do you ship worldwide?
We currently offer shipping within Asia to the following regions:
Taiwan, Hong Kong, Singapore, Malaysia, Japan, Vietnam, Macau, China, Thailand, and South Korea.
How much is shipping?
• Taiwan (including outlying islands):
Shipping fee NT$100 (home delivery) / NT$100 (convenience store pickup)
Free shipping on orders over NT$1,200
• Singapore, Hong Kong, Malaysia, Japan, Vietnam, Macau:
Shipping fee NT$250
Free shipping on orders of 3 pairs or more
• China:
Shipping fee NT$350
Free shipping on orders of 5 pairs or more
• Thailand:
Shipping fee NT$250
Free shipping on orders of 5 pairs or more
• South Korea:
Shipping fee NT$250
Free shipping on orders of 5 pairs or more
For more details, please refer to our Shipping & Delivery page.
Why are some sizes occasionally out of stock?
Our products are imported directly from our headquarters in Germany. Due to global demand across Europe and other regions, each shipment is limited in quantity. As a result, certain sizes may sell out quickly. If you see your size in stock, we recommend purchasing it promptly before it’s gone.
Why are your socks priced higher than others?
Thank you for your question. it’s something we’re often asked.
The most common feedback we hear is: “I hesitated at first, but after wearing them once, I understood why.”
Our socks are designed in Germany and made with high-performance Italian yarns. These materials are not only lightweight, breathable, quick-drying, and durable, but more importantly, they provide long-lasting structural support to help reduce fatigue during exercise.Each pair features details such as zoned compression, arch support, and cushioning, engineered specifically for high-intensity activities like running and triathlon. Design is not just about appearance; we put significant effort into balancing functionality and aesthetics, so you can perform at your best while looking great.While the price may be higher than standard socks, this is gear that truly supports your progress and gives you confidence during training. We believe once you try them, you’ll understand why they’re worth it.
Who is the team behind INCYLENCE?
Alex, Max and Pavel founded the company in 2017 and are still the operating and driving force. The idea of INCYLENCE was born in early summer that year when Alex did not find the perfect pair of socks for his next workout that combine style and quality. After many discussions with his best buddy and flatmate at the time, Max, the idea slowly became reality and the brand was officially launched June 18th, 2018.
What is a hunter?
Everyone that is a fan or follower, supporting, inspiring and motivating us is a hunter! Whether it’s about providing feedback or as part of our regular hunter community stories on Instagram: our customers are at the center of everything we do. This is why we created the hashtag #forthehunters
That’s not a question, I just wanted to give a compliment about the quality of the service and products.
YOU ARE THE BEST! #forthehunters
